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Outsourcing Management

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Strategic Outsourcing:
A Structured Approach to Outsourcing Decisions and Initiatives
(by Maurice F. Greaver)
STRATEGIC OUTSOURCING Risk Management, Methods and Benefits Organizations are turning to external suppliers for everything from payroll processing to facilities management. The goal is better quality at lower costs, but too often the results are disappointing-to-dismal -- simply because many buyers lack a clear outsourcing methodology. Using the concepts in this book, managers responsible for outsourcing will learn to avoid typical pitfalls and ensure success. Readers learn how to: ** determine core competencies that should be kept in-house rather than outsourced ** align outsourcing with overall corporate strategy ** use outsourcing to support transformation strategies such as restructuring and TQM ** evaluate, compare, and select vendors ** develop targeted RFPs (requests for proposals), negotiate win-win contracts, monitor how vendors perform, and evaluate financial savings ** handle "recompetition" as contracts end. an especially hot topic MAURICE GREAVER (Washington, DC) is a former corporate CFO and CPA at Haskins & Sells. He now heads his own financial and management consulting firm and teaches the American Management Association's course on Strategic Outsourcing.
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The Black Book of Outsourcing:
How to Manage the Changes, Challenges, and Opportunities
(by Douglas Brown, Scott Wilson)
The Black Book of Outsourcing is a comprehensive guide and directory for the emerging field of outsourcing, including expert advice on how to operate an outsourcing program, how to deal with the political aspects of outsourcing, and how to find a career in outsourcing. A controversial and emotional subject among business leaders and workers in the global business community, outsourcing is fast becoming one of the greatest organizational and industrial shifts in modern history. In this one-of-a-kind resource, outsourcing gurus Douglas Brown and Scott Wilson chart a course for business leaders charged with managing outsourcing initiatives and present a wealth of employment opportunities for workers who want to enter this growing field.
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Smartsourcing:
Driving Innovation and Growth Through Outsourcing
(by Thomas M. Koulopoulos, Tom Roloff)
"Picture a map of the world..."
more
Management guru and bestselling business author, Tom Peters, has called Thomas Koulopoulos' writing, "a brilliant vision of where we must take our enterprises to survive and thrive."
Outsourcing is the most popular movement of the new global business economy. In fact, the typical executive will soon spend one-third of his or her budget on outsourcing. But the smart ones will spend it on smartsourcing.
Smartsourcing goes a step further by showing companies how to partner with service providers strategically-to not only cut costs but increase innovation as well. Rather than moving the work to where the least expensive workers are, Smartsourcing shows you how to abandon the status quo-and make outsourcing an opportunity to improve operations across the full spectrum of your business. The first book to be ahead of the curve, Smartsourcing is the hands-on guide every manager needs to capitalize on one of the most important shifts in business today.
Not since the industrial revolution has there been such a dramatic change in how-and where-work is performed. In today's marketplace, a company's products and services must be positioned and sold against global competitors with larger, cheaper, and highly skilled workforces.
Organizations today are faced with significant quandaries, including how to:
- Cut costs while increasing innovation
- Grow the business-and maintain accountability-while moving operations offsite
- Increase productivity and efficiency
By embracing the next evolution of outsourcing. Smartsourcing enables an organization to focus on what it does best while the outsourcing partner takes responsibility for innovating change and cost-control in non-core operations. The result is a strategic and synergistic relationship that enables each organization to benefit from the other's expertise and ultimately increase productivity and profitability. Smartsourcing provides a roadmap for navigating today's shifting marketplace, and shows how outsourcing can add value to your business, your products and your customers.
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Leading Change
(by John P Kotter) |

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Managing At the Speed of Change
(by Daryl R. Conner)
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The Heart of Change Field Guide:
: Tools and Tactics for Leading Change in Your Organization
(by Dan S. Cohen)
The practical implementation guide to John Kotter’s revolutionary 8-step change process and the “See-Feel-Change” approach as introduced in Leading Change and The Heart of Change. John Kotter’s change bible Leading Change has sold nearly 490,000 copies since publication in 1996 and The Heart of Change, co-written with Dan Cohen, has sold nearly 125,000 copies. Now, Dan Cohen delivers a highly practical, hands-on complement to both of these books in The Heart of Change Field Guide. Filled with practical tools, checklists and advice, this book will guide leaders and managers step-by-step through real change programs within their organisations.
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The Heart of Change:
Real-Life Stories of How People Change Their Organizations
(by John P. Kotter) |

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Strategic Organizational Change, Second Edition
(by Michael Beitler)
Strategic Organizational Change, Second Edition is written by a leading organizational change consultant. Until the first edition was released in January 2003, little practical guidance was available for planning and implementing organizational change. In this book, Dr. Beitler begins by providing a systematic approach for diagnosing organizational problems. Then he offers his step-by-step approach for designing and implementing organizational change interventions. Everything is written in a practical, easy-to-follow style, with an abundance of checklists and practice tools. Every manager and change consultant will gain valuable insights and practice tools from this book. In an increasingly competitive world these insights and tools will give managers and consultants the edge they need to succeed!
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Managing Transitions:
Making the Most of Change
(by William Bridges)
From the most trusted voice on transition, a revised edition of the classic practical guide to dealing with the human side of organizational change.
The business world is a place of constant change, with stories of corporate mergers, layoffs, bankruptcy, and restructuring hitting the news every day. Yet as veteran consultant William Bridges maintains, the situational changes are not as difficult for companies to make as the psychological transitions. In the best-selling Managing Transitions, Bridges provides a clear understanding of what change does to employees and what employees in transition can do to an organization.
Directed at managers and employees in today's corporations, Bridges shows how to minimize the distress and disruptions caused by change. Managing Transitions addresses the fact that it is people who have to carry out the change. When the book was originally published a decade ago, Bridges was the first to provide any real sense of the emotional impact of change and what can be done to keep it from disrupting the entire organization. With new information and commentary on layoffs, corporate suspicion, and the increasing tumult in the business world, Managing Transitions remains the definitive guide to dealing with change.
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